Your venue is full. Your booking system shouldn't be the bottleneck.
We built the digital backbone of Steam Factory — the largest attraction park in Slovakia. Online reservations, party bookings, QR ordering and e-commerce, running every day for tens of thousands of visitors a year.
Sound familiar?
- Half your bookings still come in by phone — and every call is staff time you're paying for.
- Birthday parties and group events, your highest-margin product, are managed in a shared inbox and a paper calendar.
- No-shows cost you prime weekend slots because nothing was prepaid.
- Discount portals fill seats but eat your margin and own your customer relationship.
- Your booking tool, POS, website and loyalty program are four systems that don't talk to each other.
None of this is a marketing problem. It's an operations problem — and it's fixable in one season.
One platform. Every revenue stream.
Attraction booking engine
Real-time availability with per-attraction capacity, duration and session rules — generated on the fly, configurable without touching code. Built for venues with 5–30 different attractions, not a generic appointments tool.
Party & group events
Package builder, deposits, guest counts, automated confirmations. Turn your highest-margin product into a self-service funnel — while staff can still book on behalf of customers who call.
F&B ordering
Guests scan a QR at the table and order from their phone, so waiters serve instead of taking orders. Keep families in the venue longer and spending more.
Loyalty & mobile app
Reservations, ordering and rewards in one app your guests actually keep. Own the customer relationship instead of renting it from discount portals.
Operations backoffice
One calendar and one customer record behind the counter. Occupancy, bookings, parties and e-commerce in the same place staff already work — plus automated weekly reporting for decision-makers.
Integrations
Online payments, your existing POS and accounting, digital waivers, voucher portals when you want them — on your terms. We've integrated a POS that was never designed for it.
We didn't read about this in a whitepaper. We run it in production.
Steam Factory (Košice, Slovakia) is the country's largest attraction park — multiple attractions, a full-service restaurant, kids parties, summer camps and season passes. We designed and built its booking engine, e-commerce, mobile app, QR restaurant ordering and the backoffice that runs it all, wired into a POS that wasn't built for any of it.
Read the full case study6
Off-the-shelf booking platforms tested before we built custom — none handled multi-attraction capacity rules
20 → 0 min
Restaurant order wait after QR table ordering replaced the queue
24/7
Bookings, parties and e-commerce — fully self-serve, selling while the park is closed
1
Platform replacing the phone log, paper waivers and front-desk patchwork
From first call to first booking — de-risked at every step.
Teardown — free, 20 minutes
We walk through your current booking flow live and show you where revenue leaks. No deck, no pitch.
Pilot
One venue, core booking engine live. Fixed price, fixed scope — you see real bookings before committing to more.
Rollout
Party bookings, ordering, loyalty, mobile app — added in the order that pays for itself fastest.
Run
We stay in the room: monitoring, iteration, seasonal changes and new attractions as your venue grows.
Pilot engagements are fixed-price, fixed-scope from €25,000. Full platform builds depend on the modules you need. Ongoing partnership from €2,500/month. We'll give you a precise number after the teardown — and if an off-the-shelf tool would honestly serve you better, we'll tell you which one.
Common objections
We already have a booking tool.
Most venues do. The question is what share of bookings bypass it, and how much staff time the gaps cost. That's exactly what the teardown quantifies.
Why not an off-the-shelf booking SaaS?
For a single-activity studio, a SaaS tool is usually right — and we'll tell you which one. For multi-attraction venues with parties, F&B and loyalty, gluing four tools together costs more than owning one. We tested six industry-leading platforms for Steam Factory before building custom; none handled per-attraction capacity rules.
We're not in Slovakia.
The platform is multi-language, multi-currency, and we work across the EU. Steam Factory is simply where you can see it live, in production, today.
Who owns the code and the data?
You do. Repos in your org, infrastructure on your accounts, exportable data, documented handover. No lock-in.
See where your booking flow leaks revenue.
20 minutes, screen-share, your live site. We'll show you the three highest-impact fixes — whether you hire us or not.
or email hello@ftrdigital.com directly. A founder answers, not a form.